I work for an analytics company, but I don’t want to talk about analytics

Here is an interesting confession. I work for an analytics company but I would really rather not think about or talk about analytics. Let me explain. I once worked with an operations director. He had a great team of analysts. He valued their work and was interested in the information they gave him but the mention of algorithms or spreadsheets made his eyes glaze over. When I met him for the first time he happened to be in the room where we were meeting his team. The technically-minded contingent quickly got caught up in fast-paced conversation. There was a feeling […]